Austin's Airways App

Download through the Apple App Store or Google Play Store

A place for everything.

Through the Austin's Airways App, you can easily and quickly perform many actions, such as book flights, Online Check-In, pre select seats, book special meals, make changes to your itinerary and more.

Leverage the power of iPhone to power extraordinary augmented reality experiences.


A joy to use.

We know how annoying it is to manage usernames and passwords. So now you don't have to. Simply use Face ID or Touch ID to sign in.

Securely pay and finish your bookings with Apple Pay, Google Pay, Android Pay, or Samsung Pay.

Blur the line between reality and the virtual world with exciting augmented reality experiences embedded throughout the App.


App Features

Book:

  • Book your next flight, hotel stay, flights + hotels, holiday packages, car rentals and more

 

Manage My Bookings:

  • Add a new segment to your itinerary
  • Change flights
  • Cancel flights
  • Pre select seats
  • Pre select special meals
  • Book Special Services (eg. medical support, mobility assistance)
  • Buy Extra Baggage Allowance

 

Flight Status:

  • Track your flights
  • Look up flight info, including Connecting Flights
  • Track your Checked bags

 

Maps:

  • Directions to the airport with AR integration
  • Airport terminal maps with AR integration

 

Mobile Boarding Pass:

  • Check In online through the App
  • Get an electronic copy of your boarding pass and save to Apple Wallet

 

Around the World:

  • View your profile and account settings
  • Earn points when you spend in stores or go online shopping
  • Spend points in the integrated online store or in physical stores
  • Manage your profile and account

 

Integration with FlyOS for gate-to-gate entertainment:

  • Enjoy FlyOS content on your personal devices 24 hours before departure and during flight transits
  • Once onboard Austin's Airways, use NFC Handoff to magically transfer settings and preferences to the IFE Touchscreen, and continue right where you left off your personal device.

 

Austin's Support:

  • Sometimes we know you might just want to talk to a real person. One person. Who’s an expert in all things Austin's Airways. We have people like that, who are always on standby to help you sort out bookings, or help with any issues you might encounter. You can easily schedule a call or chat to a real person anytime that suits you through the App.

Works on many devices.

The Austin's Airways App is available as a free download.

 

Apple devices:

  • Available on iOS and iPadOS devices running iOS 13 or later
  • Available on all Apple Watch models running watchOS 6 or later

 

Android Devices:

  • Available on Google Play Store for compatible Android devices running Oreo (first released in late 2017) or later

Major versions release history

Version Number: Release Date:

Description of update

1.7.0 25 Oct 2022
  • Support for tracking flights, baggages, and more by using Live Activities and Dynamic Island in iOS 16.1
  • Significant gate-to-gate entertainment improvements, including NFC Handoff
  • Bug fixes
1.6.0 6 Jan 2022
  • Integration with BioPass
  • You can now add your COVID-19 vaccination and recent COVID-19 tests to your profile, and get verified and approved status for travel (if requirements are met)
1.5.0 24 Sept 2020
  • Optimised for iOS 14, iPadOS 14, and watchOS 7
  • New features added
  • Beautifully refined interface
  • Bug fixes and performance improvements
1.4.3 28 March 2020 We've ironed out lots of bugs, and optimised the app to be 2X faster. Plus, enjoy upgrade AR experiences.
1.4.1 4 Nov 2019 Fixed iOS 13.2 killing our app in the background issue and RAM issue. Other bug fixes too.
1.4.0 11 September 2019 Optimized for iOS 13, iPadOS, watchOS 6.
1.3.1 11 July 2019 Bug fixes and performance improvements
1.3.0 6 May 2019 Version 1.3.0 is a huge upgrade, introducing a streamlined way to manage your profile. It also brings Austin's Support, a easy way to get help whenever you need it. We've optimised the App to save battery, and now uses up to 8% less battery. This update also contains bug fixes.
 1.2.3 8 April 2019 Lots of bug fixes and stability improvements.
1.2.2 30 March 2019

This update doubles down on performance improvements. The app now launches 20% faster and interactions are smoother than ever.

1.2.1 2 March 2019

 

  • You can now book Chauffeur Drive right when you book your flight (no need to do so separately)
  • App size reduced, so you can have more free space

 

1.2.0 21 Feb 2019
  • Improvements.
1.1.5 8 Jan 2019
  • Seat selection and seat maps overhaul with richer details.
  • Fixes a connectivity issue across time zones.
1.1.4 30 Nov 2018
  • Improvements and optimizations for the Apple Watch
  • General bug fixes
1.1.3 24 Nov 2018

Version 1.1.3 brings an updated in AR interface to Airport Maps at HKG, CDG, LHR, JFK, GIG and FRA, improved City Directions features in Hong Kong and New York. This version also fixes a bug that may stop the App from running well specifically on Samsung Note8/9 and Oneplus 6T devices.

1.1.2 1 Nov 2018
  • Optimized support for iPad Pro 3 screen size (curved corners)
  • Fixes an issue that may cause Around the World login from working
1.1.1 24 Sept 2018
  • Bug fixes, slightly modified UI
1.1.0 18 Sept 2018
  • Optimised support for iOS 12 and watchOS 5, plus support for Siri Shortcuts and more!
1.0.6 17 Sept 2018
  • Various bug fixes and improvements, better AR experiences
1.0.5 28 June 2018
  • Added support for 3D Touch, Virtual Assistants, biometric authentications, and Augmented Reality
1.0.4 20 June 2018
  • Fixes a bug that may cause the App to suddenly shut down, other general bug fixes as well
1.0.3 15 June 2018
  • Lots of bug fixes and performance improvements!
1.0.2 3 May 2018
  • General bug fixes including a performance bump
1.0.1 23 April 2018
  • Bug fixes
1.0.0 4 April 2018 App launch.